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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Follow work health and safety/ occupational health and safety requirements
  2. Assess risks
  3. Mitigate risks
  4. Use communication systems effectively

Required Skills

This section describes the knowledge and skills required for this unit

Required knowledge

Access equity and human rights issues in relation to own area of work

Correct use of equipment and any other processes and procedures appropriate for loading

Cultural historical and current issues impacting on Aboriginal and Torres Strait Islander peoples and their communities

Ethical handling of performance issues

Identification of evidence of competency

Intended outcome

Jobrole environment skills

Job role methodologies and strategies

Planning own work including predicting consequences and identifying improvements

Relevant legislation regulations codes of practice standards policies and procedures such as

equal employment opportunity EEO

work health and safety WHSoccupational health and safety OHS

Relevant workplace tasks skills and knowledge

Workplace application of relevant competencies

Workplace training plan for competency development

Required skills

Build trust with team mates

Communicate effectively verbally and in writing using a range of strategies

ensure language used suits target audience

give and receive feedback

listen

question

Complete and maintain required documentation and records

Maintain confidentiality

Make recommendations for further improvement opportunities

Plan and mange time effectively

Plan for and manage contingencies

Transfer and apply skills and knowledge to new contexts

Work in a culturally diverse environment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include

sequencing activity in a way that facilitates the development of competence

ensuring currency of relevant stateterritory legislative and regulatory knowledge

developing effective planning documents

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

workplace where individual or small group work can be conducted

tools equipment and personal protective equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities

range of relevant exercises case studies andor other simulated practical and knowledge assessments

appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Practical assessment must occur in an

appropriately simulated workplace environment andor

appropriate range of situations in the workplace

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate to this unit

direct observation of the candidate undertaking their role as individuals or as part of a team

direct observation of the candidate applying relevant WHSOHS requirements and work practices


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Workplace needs may include:

ensuring that a suitable workplace induction has taken place

industry/enterprise or other performance competency standards

industry/workplace mentoring processes and practices

organisational business plans that identify skill development requirements

results of training needs analyses

standard operating and/or other workplace procedures

Appropriate personnel may include:

assessors

association representatives

consultative committees

managers/employers

other workplace participant/s

representative government regulatory bodies

team leaders/supervisors/technical experts

training and assessment coordinators

union/employee representatives

Training delivery methods and practise opportunities may include:

demonstrations

experiential learning

explanations

group work

job rotations

on-the-job problem solving and decision making

peer mentoring

presentations

problem solving

toolbox talks

combination of the above

Participant needs may include:

age

cultural, language and educational background

gender

language, literacy and numeracy needs

level of confidence and self-esteem

previous learning, training, coaching, mentoring or assessment experience

physical ability

work organisation or roster

Resources may include:

enterprise/industry standard operating procedures

finances/costs

location

materials and equipment

personnel

time

WHS/OHS and other workplace requirements

Strategies and techniques may include:

active listening

group discussion

points of clarification

targeted questioning